Responsible Gambling

At Freshbet Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.

Our Commitment

Freshbet Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict standards to ensure fair play, player protection, and responsible gambling practices in accordance with UK gambling laws and regulations as of March 2026.

Gambling Responsibly

Gambling should always be viewed as a form of entertainment, not as a way to make money or solve financial problems. Here are some guidelines to help you gamble responsibly:

Set limits on the time and money you spend gambling
Never gamble more than you can afford to lose
Don't chase your losses
Take regular breaks from gambling
Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
Keep gambling in perspective - it's just one form of entertainment among many

Player Protection Tools

We provide various tools to help you maintain control over your gambling activities:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account.

Loss Limits

Set limits on how much you can lose over a specific period.

Session Time Limits

Control how long you spend gambling by setting session time limits.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent.

Self-Exclusion

If you need to take a break from gambling, you can self-exclude from your account for periods ranging from 24 hours to permanently.

Account Closure

You can request permanent closure of your account at any time by contacting our customer support team.

Underage Gambling Prevention

Freshbet Casino has a zero-tolerance policy towards underage gambling. All players must be 18 years or older to create an account and gamble on our platform. We use advanced age verification systems and regularly monitor accounts to prevent underage access.

Signs of Problem Gambling

Problem gambling can affect anyone. Here are some warning signs to watch for:

Spending more time or money gambling than you can afford
Lying about gambling activities or hiding them from family and friends
Feeling anxious or irritable when not gambling
Chasing losses with bigger bets
Neglecting work, family, or other responsibilities to gamble
Borrowing money to gamble
Feeling depressed or suicidal because of gambling losses

Getting Help

If you're concerned about your gambling habits or those of someone you know, help is available. The following organizations provide free, confidential support:

GamCare

Phone: 0808 8020 133 (free from landlines and mobiles)
Website: www.gamcare.org.uk
Live chat and email support available 24/7

Gamblers Anonymous

Website: www.gamblersanonymous.org.uk
Find local meetings and support groups

BeGambleAware

Website: www.begambleaware.org
Information, advice, and support for problem gambling

National Problem Gambling Clinic

Phone: 020 7381 7722
Specialist treatment for problem gambling

GAMSTOP

GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. If you choose to self-exclude through GAMSTOP, you will be prevented from using gambling websites and apps run by companies licensed by the UK Gambling Commission.

To register with GAMSTOP, visit: www.gamstop.co.uk

Contact Us

If you have any questions about responsible gambling or need assistance with setting up player protection tools, please contact our customer support team:

Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 1234 5678

Third-Party Blocking Software

You may also consider installing third-party software to block access to gambling websites:

Gamban - Blocks access to gambling websites and apps
Qustodio - Parental control and website blocking software
Net Nanny - Internet filtering and parental control software

Regular Review

This Responsible Gambling policy is regularly reviewed and updated to ensure it remains current with UK gambling regulations and best practices. Last updated: March 2026.

Remember: Gambling should be fun. When the fun stops, stop.